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match.com customer care

We're available to take your calls Monday to Saturday from 9am to 6pm.
Call us on: 020 305 96 494*

*Calls from a BT landline are normally charged at 10p per minute. Calls from mobile phones will vary.

Frequently asked questions

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Safety and Security
  • Stay within the site to build up relationships over time, rather than giving out your phone number, personal email or instant messenger address. Get to know matches at your own pace.
  • Never send money to anyone you meet online. If someone asks you for money, block them and report their profile to our customer care team.
  • Always arrange dates in a public place with other people around. Tell friends or family where you’re going and when you’ll be back.