Question 1

How do I delete a message?

Accepted Answer

Was it something they said? Whatever the reason you want to delete a conversation, it’s easy to do. Just click on the three dots at the top of the conversation and choose ‘Delete this conversation’ and that’s it - gone!

If you want to delete several conversations at once just click the bin icon at the top of ‘My conversations’ and delete away. Instant therapy!

Question 2

Where can I see my conversation history?

Accepted Answer

If you want to relive a conversation and see what it was that made you smile, frown or go weak at the knees, just click 'Messages' on the menu bar. Click the username of the person you shared that moment with, and you can scroll up to the top to see how the magic unfolded. Just keep in mind that messages are deleted after exactly 12 months.

Question 3

How do I send and read messages?

Accepted Answer

Okay. You’ve checked out their profile and you like what you see. Yay! It’s time to send them a message and get the ball rolling! Just click on the blue speech bubble in their mini-profile in the search results or at the top of their profile. Go on - don’t be shy!

To read your messages, just click ‘Messages’ at the top of any Match page.

You usually need a subscription to read or send messages. Without one, you can still communicate freely with singles who have chosen the Connect upgrade. But remember – a subscription unlocks the full Match experience and makes it easier for you to find someone special.

Question 4

I do not have a subscription, how do I contact members?

Accepted Answer

Okay. You’ve checked out their profile and you like what you see. Yay! It’s time to send them a message and get the ball rolling! Just Click on the blue speech bubble in their mini-profile in the search results or at the top of their profile. Go on - don’t be shy!

To read your messages, just click ‘Messages’ at the top of any Match page.

You usually need a subscription to read or send messages, but you can communicate freely with singles who have chosen the Connect upgrade even if you don’t have a subscription. But remember – a subscription unlocks the full Match experience and makes it easier for you to find someone special.

Question 5

How can I allow a member without a subscription to message me?

Accepted Answer

Not every Match member has a subscription. So what do you do if you like someone but can’t contact them? The answer is simple: Get the Connect upgrade and let any member contact you for free – even if they don’t have a subscription. It instantly makes you look committed about meeting someone special – and it means you have even more chances to find them!

You need a subscription to get Connect, but you can activate it at any time. Just click the upgrade button on any Match page and turbocharge your dating experience.

Question 6

Has my inbox changed?

Accepted Answer

Are you ready to flaunt your charm and engage in some gripping conversation? Nonsense… you were BORN ready! We’ve taken the original Match chat and turned up the thermostat so you can find special singles in five seconds flat…hence the new format!

- Mutual Likes: A unique group of singles who you like, and like you back. Amazing conversations happen when the feeling is mutual, and we’ve highlighted them because they’re 3 times more likely to reply.

- Chat invites: You can now accept or decline invitations, meaning you'll only chat with the singles you're interested in.

- Conversations: They start when you answer an invitation, or when one of your invitations is accepted. It's your platform for wonderful, mutually enticing exchange, which could lead to something special.

Question 7

How do invitations work?

Accepted Answer

You’ve caught their attention, and they feel compelled to message you. They write the most wonderful intro, picking out the things they admired about your profile. The message shoots its way across the lovesphere and arrives in your inbox, waiting to be revealed. Congrats…you have a new invitation to chat!

You’ll find your invites just above your conversations, each offering a choice to Accept or Decline. Choose Accept, and you can start concocting a charming reply. Choose decline, and we’ll send a polite message on your behalf. It puts you in control, enjoying more engaging conversations, and they’re not left hanging – no monkeying around whatsoever.