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Frequently asked questions
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Why am I getting a message to say that my login information is incorrect?

Crumbs! You can’t log into Match. It’s easy to make mistakes, so make sure you’re entering the right email and password.

If you still can’t log in, you can change your password by clicking ‘login’ then ‘forgot your password?’, and we’ll send you a reset link by email.

If you don’t see an email from us in your inbox within a few minutes, check your spam folder. If it still doesn’t arrive, contact Customer Care. They’ll be happy to help sort it out.

Crumbs! You can’t log into Match. It’s easy to make mistakes, so make sure you’re entering the right email and password.

If you still can’t log in, you can change your password by clicking ‘login’ then ‘forgot your password?’, and we’ll send you a reset link by email.

If you don’t see an email from us in your inbox within a few minutes, check your spam folder. If it still doesn’t arrive, contact Customer Care. They’ll be happy to help sort it out.

Crumbs! You can’t log into Match. It’s easy to make mistakes, so make sure you’re entering the right email and password.

If you still can’t log in, you can change your password by clicking ‘login’ then ‘forgot your password?’, and we’ll send you a reset link by email.

If you don’t see an email from us in your inbox within a few minutes, check your spam folder. If it still doesn’t arrive, contact Customer Care. They’ll be happy to help sort it out.

  • On laptop Click to change
  • On mobile site Click to change
  • On app Click to change
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