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The login information recovery link doesn't work, what can I do?

It can take a few minutes for the email to arrive, so don’t panic immediately. Don’t forget to check your spam folder in case the email is there.

If you still can’t find it, try again. Be careful to enter your email address correctly – it’s easy to make a mistake. Make sure that you see the on-screen confirmation "An email has just been sent to your email address..." and you’ll be good to go.

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