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Why has my payment been refused?

First, double check you have entered all your card details correctly – it’s easy to make a mistake on the long number especially.

If your payment still won’t go through, it is possible your bank has refused it, or that your card is not on the list of payment methods accepted by Match: VISA, MasterCard, American Express and PayPal.

If you don't know why your payment has not been accepted, please try again using another card. If you still have problems, try calling our Customer Care team and they’ll help you find a solution.

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