Help! I can't register.
There are some common reasons you might have problems logging in 😬
1. You get a message saying your email address is already in use
- You can only link an email address to a single Match account.
➔ If you already have a Match profile, you need to delete it before you can create a new one with the same email address.
- Log into your old account, and go to my account settings > suspend my account > To delete your account, click here.
Or click here.
2. Your password isn't accepted
We want Match accounts to be secure, so your password will need to be :
- at least eight characters long
- include both upper and lower case letters
- include a number.
- eg : Match2022@
➔ Your password cannot be the same as your user name.
➔ Remember to never give your login information to anyone else, even if you know them.
➔ Your password must be unique! Never use the same password on multiple websites.
3. You can't access your account from overseas
- You can access your Match account from almost anywhere in the world ✈️, but there are some countries in which this isn't possible.
➔ Enjoy your trip and your profile will be waiting for you when you get home!