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Frequently asked questions

What is cyberbullying, and how do I report it?

What is cyberbullying?

At Match, we consider that cyberbullying can cover several bad behaviors but on an online platform as ours it would mainly be the case when a person sends messages repeatedly to the same recipient despite them not getting a response.

These messages can be annoying and upsetting, especially if they are insulting, discriminatory or defamatory, or of a sexual nature without consent.

Join us in the fight against cyberbullying.

What should I do if I am being cyber-bullied?

Here are the two ways you can protect yourself immediately and allow us to take action:

  • Alert our moderation team by clicking the report button in the message box
  • Block the person so that they can no longer contact you.

In both cases, our Moderation team will act as soon as possible with measures ranging from a warning to the permanent deletion of the account.

We have a zero tolerance policy on this matter.

Match puts the safety of its users at the center of its concerns, which is why you will find a dedicated space with many tips, click here.

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