I came across a fake account

Encountering a fake account, also known as “catfishing,” can be a frustrating and unsettling experience. Catfishing occurs when a user creates a false profile to deceive others online, often with the intention of obtaining money, drawing attention, or even seeking revenge. It’s important to remain alert and know how to identify potential catfishing attempts to safeguard your online dating experience.

Spotting the red flags

The best way to ensure you’re not dealing with a fake account is to ask the user to verify their profile, if they haven’t already done so. However, there are several red flags that may indicate you’re interacting with a catfish:

• The user asks you for money
• They refuse video calls or in-person meetings
• Their social media profiles were created very recently

Stay alert and trust your instincts. If something feels off about a user, it’s better to err on the side of caution.

Taking action against fake accounts

If you suspect you’ve come across a fake account, you have the option to report or block it. Our dedicated team of moderators will take the necessary actions as quickly as possible to address the issue and maintain a safe environment for all users.

Remember, it’s not your fault

If you unfortunately become a victim of catfishing or any other form of online abuse, remember that it could happen to anyone. Rather than blaming yourself, view this experience as a lesson that allows you to move forward and take care of yourself.

At Match, we are committed to protecting our users against such abuse and providing the support you need to navigate the online dating world with confidence. Trust that we are here to assist you every step of the way.