Match is committed to the fight against cyberbullyingCyberbullying leads nowhere.
Least of all to love.

Match has always been committed to providing singles with the safest, most enjoyable experience.

Cyberbullying remains a sensitive topic for everyone, especially people using online dating services. That’s why Match is equipping singles with new tools to prevent and detect online harassment.

How to recognise cyberbullying

At Match, we say cyberbullying is when a person sends messages repeatedly to the same person despite not getting a response.

These messages can undermine people’s happiness, dignity and mental health through their repetitive nature and the use of insulting, discriminatory and defamatory content, or sexual nature without mutual consent.

Customer Care, Moderation and Security working for our singles

Match supports singles throughout their dating journey with whatever they need. If they encounter cyberbullying, singles can count on us to be:

Available 7 days a week by email
Responsive: each profile report is dealt with as quickly as possible.
Experienced: award-winning Customer Service.

Customer Care, Moderation and Security working

Singles can take action against cyberbullying

At Match, singles have access to resources and tools to help them detect and protect themselves against cyberbullying:

The Community Rules and Trust Charter, which they can consult at any time via the site or the app.
Report a profile from their mailbox to alert the moderation service.
Block a profile so a person can no longer contact them.

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